Rapid Response

Frequently Asked Questions (FAQs) about Rapid Response

What is Rapid Response?

When business or industry dislocations occur, Rapid Response teams plan and deliver services to assist dislocated workers in transitioning to new employment as quickly as possible, either by utilizing our Workforce West Virginia job services or through training.

What is a dislocation?

A dislocation is a permanent closure, mass layoff, or natural or other disaster that results in a mass job loss to the involved employees.

What is a dislocated worker?

A dislocated worker is an employee who, through no fault of their own, has become unemployed due to a business or industry closing or mass layoff.

What are the “services” provided by Rapid Response?

Services provided by Rapid Response include group meetings of dislocated workers which provide an overview of available re-employment and transition services, group workshops on resume writing, interviewing skills, etc., and can include group unemployment claim-taking sessions.

How are dislocations discovered?

Dislocation information can be found through the following: public notice, Worker Adjustment and Retraining Notification (WARN) Act, newspapers or other media reports, notification by the employer or employees, State Dislocated Workers’ Services Unit Local WorkForce Investment Board, and/or local One-Stop WorkForce WV offices.

What happens when there is a dislocation?

State Dislocated Worker Services Unit (DWSU) must be notified, regardless of the size of the dislocation. DWSU notifies the West Virginia Industrial Development Office (WVDO) who gives clearance for Rapid Response services to be provided. Meetings with the company and the appropriate WorkForce Investment Board (WIB) are arranged. Dislocated workers are informed of the programs and services available to them.

How can workers and employers get more information on Rapid Response?

More information is available by calling toll free 1-877-967-5498.